Cancellations and Refund
1. Order Cancellations
You may cancel your order within 24 hours of placing it, as long as it hasn't shipped yet.
To cancel, email me at nomtoxx@gmail.com with your order number.
If the order has already shipped, please refer to my return policy below.
2. Returns
We accept returns within 10 days of delivery.
Items must be unused, in original condition, and returned with original packaging.
To start a return, email us at nomtoxx@gmail.com with your order number and reason for return.
Customers are responsible for return shipping costs
3. Non-Returnable Items
no returns accepted for:
- Lingerie
- Clearance or final sale items
- Used or damaged items not due to our error
4. Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [5–10 business days].
Shipping fees (if any) are non-refundable.
5. Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within [3–5 days] of delivery. We’ll arrange a replacement or full refund, including shipping.